Vinted Members Voice Frustration Regarding Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with similar services.
It has advised users to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options after backlash from users.
